1. 1. Order Processing Time:

o All orders are processed within 1-2 business days.

o Orders are not processed or shipped on public holidays or weekends.

2. 2. Shipping and Delivery Times:

o Delivery time depends on the customer’s location and the chosen shipping method.

o Orders usually reach local customers within 2-3 business days.

o International shipping may take 3-8 business days, depending on the destination location.

3. 3. Shipping Costs:

o Shipping costs are calculated based on the order weight, delivery location.

o Some orders that exceed a certain amount or destination offer free shipping or include the shipping value, customs and inspection costs for shipping to the Gulf countries for the announced price (this will be shown when purchasing on the website).

4. 4. Order Tracking:

o Once your order is shipped, you will receive an email containing the tracking number.

o You can use the tracking number to track the progress of your shipment through the shipping company’s website.

5. 5. Shipping Problems:

o In case of any shipping related problems (delay, damage, or loss of shipment), please contact us immediately via email vitalboost02@gmail.com or via WhatsApp message number 00962781565260